Send only the details needed to investigate your account, payment, result, privacy, accessibility, or product question.
Email support: contact@lifepathcalculator.appWrite to contact@lifepathcalculator.app for support. When an issue concerns private account data, use the email connected to your sign-in. Include the relevant result or reading token, the approximate time, the browser or device, and the exact step that failed. Never send a password, session cookie, complete payment card number, PayPal password, API key, claim secret, or identity document.
Describe the sign-in provider, browser, approximate time, and visible error. We will never ask for your Google password, one-time code, or session cookie.
Private readings require ownership checks. A public result token alone does not authorize access to its private input or paid report.
For a missing credit purchase, include the provider, amount, currency, approximate purchase time, and provider transaction reference. Do not send full card details.
Failed AI generation should return its 100-credit charge automatically. Include the reading token if the balance did not recover.
Use Profile for self-service account deletion, or email from the relevant account address with the specific action requested.
We may need to verify ownership before disclosing or deleting private information. Do not attach identity documents unless a secure verification process is specifically provided.
Include the calculator, engine version, public token, input only if you are comfortable sharing it privately, and the step that appears incorrect.
For accessibility issues, describe the assistive technology, keyboard action, viewport, and the control or text that was difficult to use.
The official address is contact@lifepathcalculator.app.
Include the provider, transaction reference, amount, currency, time, and account email, but never a full card number or password.
No. Support can explain product behavior, not provide predictions or professional advice.
Send the page, steps, time, device, browser, visible error, and a result token when relevant.
Support cannot provide emergency intervention, medical advice, legal advice, financial advice, or certain predictions.